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FAQs

Shipping and Delivery

Shipping and delivery

Can I have my order delivered abroad?

Yes, please provide your delivery details and we would advice on the bill.

How can I track my order?

You should have been provided with a Tracking/waybill ID and a URL to the tracking website in a confirmation Email sent to you.

Items are Missing From My Order, What Do I Do?

Please visit the contact us section.

What Countries or Regions Do You Ship To?

We ship worldwide.

What If My Order Shows as Delivered But is Missing?

Please visit the contact us section.

What Should I Do If There is a Serious Delay with My Shipment?

Please be patient and Track your order using the Waybill ID provided in your confirmation Email from this page

What Should I Do If There is a Damage Status in Transit?

Please visit the contact us section.

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